
But heaven help you if you need customer service or have to install new driver software. Customer service is only given for 30 days and you must register your card on the ATI website to receive it or PAY for it! I accidently mistyped the purchase date when I registered my card and was refused help!
If this seems excessive to you then your only choice is to make do with the online help system on ATI's (imho) convoluted and badly organized website. That would be fine if the provided solutions had anything at all to do with the most common problem you will run into: Installing new drivers and actually make them work.
This seemingly simple process wreaked havoc on my computer. Following the instructions to the letter is not garanteed to work - it certainly didn't in my case. Everytime I booted my computer it insisted that it found new hardware and needed to install the drivers for it. Game graphics were an unholy mess, looking like they diverted to 16 colors. Every window I open on my desktop leaves an outline. My only solution was to revert back to the old drivers which - of course - prevents me from using any program that requires the newer drivers to function, which are quite a few.
This card has been a nightmare for me since I bought it. I will definitely not purchase another ATI product again - EVER!
WOW!
I bought this about 2 weeks ago and I am taking it back today. from the first time I installed it I had nothing but problems. When I first installed it the computer would not go to windows. Instead my monitor would show an "Out of range" message. After I finally got the card working it would randomly kick the driver out and refer back to 16 color 640X480. SO I would have to restart the computer. I finally found that if I remove the cover of my computer it would work a little better but still not the way it should. This card came highly recomended by the place I bould it from, a place I have been dealing with for a few years now because I am a tech. I can't say whether all of the ATI Radeon 9600s are garbage but the one I got is.